Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.
Join us on our journey for a better tomorrow.
The Nordic region is quickly becoming a new epicentrum for industry 4.0 and sustainability within the general industry. Interested in being part of our team?
The role
We are looking for a full-time Inside sales support to join our Nordic customer center within Industrial Technique. We have employees around the Nordic region and this position will be based in one of our nice offices in Vestby, Oslo.
Your mission will be to provide best in class commercial support to sales force, distributors, and end users. Ensure efficient administration of service and project operation. Drive project implementations ensuring best communication, technical solution and on time delivery. Ensure best customer satisfaction working closely with sales and service and ensure best customer satisfaction for repair of tool process.
Main tasks include:
- Answer questions concerning technical information, application and use of our products and services.
- Order booking (Digital, telephone and email)
- Preparation of quotations
- Responsible for handling of demo tools, demo inventories and updates of demo databases, this also includes ordering to exhibitions.
- Actively participate in the sales related inside- and outside activities that are performed.
- Register and administration of service work.
- Drive and coordinate the deliveries for local projects from incoming orders until the order is delivered in full and accepted by the customer.
- Ensure high customer satisfaction by meeting the customer’s expectations on quotation lead time and delivery time.
- Ensure quality in all commitments with the customer.
- Collaborate with country manager and area salesperson in the sales process of the project.
- Collaborate with service regarding installation and customer communication.
What we expect of you
This is a great opportunity if you want to work in a Nordic and entrepreneurial environment. We are looking for a team member who can contribute to our growth. To succeed in this role, we believe that you are a great team player who thrives in a high-paced environment, have good communication skills and always strive to provide world-class service to customers. We also believe that you are a strong-willed person who embrace change, make things happen and are motivated by challenges.
We want you to recognize yourself as:
- A proactive team player with networking skills and a lot of drive
- Business- and result oriented and able to build strong customer relationships on all levels.
- Good problem-solving capabilities
- Curious and resourceful and a strong sense of ownership
What you can expect from us
- A friendly, family-like atmosphere
- Plenty of opportunities to grow and develop
- A culture known for respectful interaction, ethical behavior and integrity
- Potential to see your ideas realized and to make an impact
- New challenges and new things to learn every day
- Access to global job opportunities, as part of the Atlas Copco Group
Education & knowledge
The person we are seeking for holds a relevant academic degree or comparable working knowledge. We expect you to be fluent in Norwegian and English. Other languages, specifically other Nordic language is a merit.
It is meritorious if you have:
- Previous experience in B2B sales process
- Working knowledge of CRM (C4C, Salesforce) or similar
- Proficiency in Office 365 and SAP
- Prior experience within the Atlas Copco Group
Country and city description
The location for this position is our nice office in Vestby, Oslo.
Sounds interesting? Then we are looking forward to receiving your application! Interviews might be held during the application period.
For additional information about the role, please contact recruiting manager Kjetil Kaasboll, kjetil.kaasboll@atlascopco.com
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
